Schemes for routing a call using caller identification are described
herein. These schemes are termed "real caller ID" and can be capable of
determining the identity of a calling party independent of a telephone
number from which the call originated. According to one exemplary
embodiment, a method of routing a call from a calling party to a
receiving party may include accessing a database containing a plurality
of voice templates of prior calling parties. Each voice template may have
correlated therewith a call disposition parameter defined by the
receiving party. Next, a voice response from the calling party may be
compared with one of the plurality of voice templates stored in the
database. Subsequently, the call may be routed to the receiving party
based on a match between the voice response and the one of the plurality
of voice templates.