A case management method that reduces the number of manual operations,
prevents manual errors, guarantees updated data, and enables knowledge of
the present location of a storage file. In the case management method,
case information involving a processing deadline is input to the
management computer. At least one event, which is a task including a
single operation and involving the processing deadline or a task
including a series of operations and involving the processing deadline,
is generated. Workflows, which are series of operations performed in a
section that is determined beforehand in accordance with the type of
generated event, are stored in a database. A predetermined workflow is
selected from the stored workflow. An event pool storing the generated
event in association with the selected predetermined workflow is
generated in the database.