A system and method for providing a transition to new market data services
is disclosed. The system and method include a market data services
provider and a client. The provider presents the client with a standard
scorecard which is used to report the progress and status of various
aspects of the transition project using metrics. The client is able to
customize the scorecard by suggesting additional parameters and editing
its content to tailor the periodic reports to their needs. The provider
then takes the proposed changes and undertakes an internal certification
process to ensure that the metrics used are accurate, reliable, and
consistent. The provider then proceeds with the transition process,
providing an updated scorecard to the client at periodic intervals to
allow the client to monitor the progress of the transition and relieve
any concern regarding delays and/or increased costs.