An in-vehicle hands-free apparatus includes: a communication unit which is connected with a mobile phone; a storage unit for storing a voice of a party on the other end of a call; a situation analysis unit for analyzing surrounding situations of a car based on information outputted from a group of sensors for detecting the surrounding situations; an action determination unit for determining, based on the result of the analysis of the situation analysis unit, to continue or hold the call between a driver and the party, or cancel the hold; a playback control unit for playing back the voice of the party stored in the storage unit according to a control signal outputted based on the determination by the action determination unit to cancel the hold; and a voice output unit for outputting the voice played back by the playback control unit for the driver.