A voice-enabled system for online content access and delivery provides a
voice and telephony interface, as well a text and graphic interface, for
browsing and accessing requested content or shopping over the Internet
using a browser or a telephone. The system allows customers to access an
online data application, search for desired content items, select content
items, and finally pay for selected items using a credit card, over a
phone line or the Internet. A telephony-Internet interface converts
spoken queries into electronic commands for transmission to an online
data application. Markup language-type pages transmitted to callers from
the online data application are parsed to extract selected information.
The selected information is then reported to the callers via audio
messaging. A voice-enabled technology for mobile multi-modal interaction
is also provided.