Methods and systems for building and distributing audio packages include a database storing audio files to be played to end users in a telecommunications network. An audio package builder/export tool generates audio packages including audio segments files and index files. Audio segments files include audio segments to be played by gateways in the telecommunications network. Index files include information used by gateways to located audio segments in audio segments files. The audio packages are distributed to gateways in the telecommunications network to enable the gateways to play audio to end users.