A method for evaluating and forecasting performance at a hospitality facility in a hospitality performance system, including the steps of: (1) transmitting each subject hospitality facility's performance data to a central service of the hospitality performance system using an Internet browser to access a system website, the central service being in communication with each of the hospitality facilities; (2) analyzing performance data submitted by the hospitality facilities using the central service; and (3) storing the performance analyses so that they are retrievable anytime by the system hospitality facilities. The first step preferably includes the following steps: a) using a personal computer and a pre-assigned password to log onto the system website; b) accessing a weekly questionnaire from the system website; c) completing the questionnaire; and d) submitting the completed questionnaire. A performance report can be printed out for the hospitality facility, which may be a lodging facility, a food and beverage outlet, and/or a visitor attraction.