A method, system, and storage medium and system for managing computer
system performance utilizing information acquired over the Internet is
provided. The system comprises a user system having existing installed
components that include software, hardware devices, system upgrades,
and/or a peripheral device. The system also includes a consolidated
monitoring tool executing on the workstation that monitors activities
occurring on the workstation with respect to the existing installed
components. The system further includes a communications link to a vendor
system that supplies components and/or services to the user system. Upon
encountering a minor error, the consolidated monitoring tool searches a
database for the minor error, displays a corresponding explanation of the
minor error for a user via translation tables stored in the workstation,
and displays a corresponding set of action items for resolving the minor
error or preventing a future occurrence of the minor error.