A method, system, and computer-readable medium for assisting in
automatically identifying and handling erroneous orders is described. In
some situations, an automatic identification is made of received orders
from users that are duplicates of one or more other orders recently
placed by those users. When orders are identified as being potentially
erroneous, fulfillment of those orders may be delayed while automatically
querying the users to obtain manual confirmation to continue with the
order fulfillment. In other situations, other types of orders are
analyzed, orders are identified as being potentially erroneous in other
ways, and such orders are handled in ways other than based on querying
for a manual confirmation or rejection response. This abstract is
provided to comply with rules requiring an abstract, and it is submitted
with the intention that it will not be used to interpret or limit the
scope or meaning of the claims.