A method and system used by a central monitoring station to monitor and control a local installed security system. The method includes programming into a receiver an identifier for a local security system to be captured and controlled. Programming a control instruction for the local installed system into a receiver. Transmitting the control instruction to a local security system. The method and apparatus allows a central monitoring station to obtain control of an installed security system even in the case where ownership of the security system has changed hands and the identification number has changed. The apparatus includes a plurality of receivers and transmitters for transmitting information between the central monitoring station and a plurality of installed security systems, an automation computer for processing received messages from the installed security systems, and a configuration computer that configures and controls the installed local security systems.