A software system and method for monitoring and tracking print transaction event history for a pipeline users, devices, applications and documents in a network environment. The system employs a substitute print driver that comprises the original OEM Print Driver installed at each client or server PC, and at each target output device, wrapped with installed "agent" software. This agent software combined with the original OEM print driver performs the following functions: 1) monitors document origination, generation, acquisition and destination metrics to and from the network pipeline of User(s) and Device(s) connected to the print server; 2) sends data to a data store which the customer and/or dealer controls, and 3) provides content management functionality of document delivery