Methods and systems for proactively maintaining Digital Loop Carriers and
a telephone system local loop. One embodiment for proactively maintaining
a Digital Loop Carrier in a telephone system local loop includes
communicating with a communications network and acquiring status
information associated with the Digital Loop Carrier. Proactive
maintenance is predicted based upon the status information. The status
information may be weighted. The status information may also be combined
with information from a Dynamic Network Analyzer and information from a
Loop Facilities and Control System. The embodiment may also generate and
dispatch work order information describing the predicted proactive
maintenance. A further embodiment includes communicating with a
communications network and acquiring at least one of customer information
associated with copper line pairs, service information associated with
copper line pairs, and status information associated with a Digital Loop
Carrier. The acquired information is stored and combined. Proactive
maintenance of the telephone system local loop is predicted based upon
the combined information.