According to one embodiment of the invention, a computerized method of
providing information to a customer in the power industry includes
automatically receiving data representing a plurality of characteristics
of a power plant device associated with a power plant of the customer
based on monitoring of the power plant device, in which the data is
received at a location remote from the power plant, processing the data,
generating one or more outputs representative of the processed data,
displaying, by a web page of a website, at least one of the outputs in
response to a request by the customer, and displaying, by the web page,
diagnostic information related to the displayed output.