A method and apparatus are provided for translating a classification
system in a source language into one or more additional target languages.
The classification system employs a sample response repository to learn
to classify a communication into one of a plurality of predefined
categories. The sample response repository comprises a plurality of prior
communications each having a classification. The present invention
translates the sample response repository using a mechanical translation
process to generate a translated response repository. A natural language
understanding process is then applied to the translated response
repository to generate a natural language understanding module that can
classify a communication in the target language. The natural language
understanding process can employ statistical methods or a rule-base of
classification rules that determine how communications are classified. A
speech recognition statistical model compilation process can optionally
be applied to the translated target language response repository to
generate a speech recognition module in the target language.