A remotely programmable food product holding system includes a hand held computer (10) and a food product holding apparatus (12). The computer includes a processor (11), touch screen display (15), and a first communication interface (16). Data is entered into the hand held computer and transmitted to the food product holding apparatus. The holding apparatus includes a second communication interface, a timer system (18), and a temperature control system (20). The timer and temperature control systems are programmed by data transmitted from the hand held computer. A method of remotely programming a food product holding apparatus includes the steps of coupling a hand held computer to a food product holding apparatus, downloading data from the food product holding apparatus, comparing the downloaded data with a file stored in the computer, displaying differences found in the comparison, updating the downloaded data in accordance with the stored file, and uploading the updated data to the food product holding apparatus.