A computer-implemented method, system, and computer program product for
implementing a lessons learned knowledge management system is provided.
The computer-implemented method includes building a project database
which, in turn, includes identifying project phases for a project,
identifying categories for the project, and mapping each of the
categories to respective phases of the project. The computer-implemented
method further includes generating a workflow structure for the project,
which includes assigning a reviewer to each of the categories, assigning
an action owner to each of the categories, the action owner tasked with
taking action on the lesson learned and defining a routing plan and
timeline for transmittal of the lesson learned between the reviewer and
the action owner. The computer-implemented method also includes
processing lessons learned received for the project via the project
database and the workflow structure.