The loss of a computer's primary O.S. password, BIOS password, or HDD password (or even an application password) is sensed by a secondary O.S. based on a number of failed log on attempts to the affected component. The password can be reset by having the secondary O.S. generate an intermediate password automatically, verify user authorization, and then make the intermediate password available to, e.g., the primary O.S., so that the affected component can be accessed and its password reset without help desk personnel intervention.