The invention includes a computer readable medium storing executable
instructions to enroll a user with a secure email support facility. The
computer readable medium includes executable instructions to send an
enrollment message, supply a registration response, and confirm the
registration response. An authentication email is also sent. A client
identifies the authentication email. Authentication information within
the authentication email is decrypted. The authentication information is
used to authenticate the client and subsequently obtain access to a
secure email support facility.