A method of enabling a knowledge management community. A community is
originated based on a vision of values and benefits that can be realized
from the organized sharing of knowledge within a common group of people.
The group is defined based on subject matter, interest, geography, or any
other category. Based on the vision of a community, an initial definition
of the community is created, including a community charter. Based on the
community charter, the community is designed. The design of the community
includes creating a matrix showing processes performed by members of the
community and the outcomes of these processes, developing knowledge maps
that show the knowledge used and created in performing processes, and
defining metrics to measure the benefit derived from the sharing of
knowledge within the community.