A method for determining whether to provide automatic reset instructions to a machine with reset capability with respect to a fault code event, the method comprising, in a database, collecting records comprising the identification of the machine, a fault code associated therewith and the duration of a fault associated with the fault code that the machine experienced within a time period, and performing a statistical analysis on the records to analyze whether executing an automatic reset on the machine with respect to the fault code will probabilistically rectify the fault and to generate resultant data.