In a particular embodiment, a method of processing enterprise information
system data for use by a voice activated auto-attendant service network
is disclosed. The method includes provisioning a network-based voice
activated auto-attendant service via a web interface including
downloading a platform independent business to business (B2B) connector
package, interacting with the connector package via a sequence of data
modeling steps, selecting a connector based on an enterprise information
system data source, and configuring the selected connector. The method
also includes encrypting XML data files using an encryption key issued by
a network based voice activated auto-attendant service provider,
uploading the encrypted XML data files to a secured website hosted on a
voice activated auto-attendant service provider network, and parsing the
encrypted XML data files at a data processor within the network based
voice activated auto-attendant service system to construct a voice
directory and to create a first database and to create a second database.
The first database and the second database are configured for run-time
access of the voice activated auto-attendant system.