A method and RFID system for providing a service is provided. A plurality of RFID tokens are prepared. Each tag is associated with one or more services. The RFID token is a RFID tag-based token. A user selects the RFID tag to an item. The RFID token is inserted into a package with the item to request the service to the item. A recipient scans the package to obtain the service information from the RFID tag, and handles the item based on the information.