A system and method for monitoring a workflow for an object are described.
More particularly, embodiments of the present invention include sending
workflow information to at least one mobile device operated by a
recipient of the object. The workflow information associates the object
with the at least one mobile device and includes sender-generated
metadata identifying a sender of the object. The present invention also
includes detecting the object using the at least one mobile device when
the object is delivered to the recipient. The present invention also
includes receiving from the at least one mobile device user-generated
metadata associated with the object, wherein the sender-generated and
user-generated metadata facilitate in monitoring the object in the
workflow. As a result, the object is accurately and reliably monitored in
the workflow.