Method of facilitating resolution of a dispute between a buyer and a
seller in an electronic payment system. An electronic payment system is
also described. An invoice is received from the seller and is
electronically routed to the individuals in the buyer's organization.
Indications that the invoice is disputed, corrections to the invoice,
comments for the seller regarding the invoice and comments for other
individuals in the buyer's organization are received from a set of two or
more individuals in the buyer's organization. An indication that the
invoice is disputed, corrections to the invoice and comments for the
seller are forwarded to the seller without forwarding the comments for
other individuals in the buyer's organization. A response to the buyer's
indication that the invoice is disputed is received from the seller. The
response includes an acceptance of changes suggested by the buyer or an
indication that the seller disputes the changes suggested by the buyer.
Payment is withheld for the invoice until an indication from the buyer
has been received that the buyer has determined that the invoice has been
paid. The indication, corrections and comments to the seller may be
forwarded to the seller in an electronic mail message.