A system and method for managing healthcare communication. In general, a
system according to the present invention comprises a tool, which is
integrated with a clinical information system, comprising an engine for
dynamically generating and updating lists of patient-specific and
provider-specific contact information using data that is accessed from
one or more sources via search engine. The lists of contact information
are readily accessible by healthcare providers while treating patients
using any one of devices. The tool is preferably integrated with a call
management system for tracking and flagging clinically necessary
telephone calls, for example, that need to be repeated. Furthermore, the
tool is preferably integrated with a workflow system to provide dynamic
task assignment wherein the lists of contact information are dynamically
generated and updated based on output events of a workflow engine of the
workflow system.