A system for contacting a first user using a packet-switched communication
is provided that includes: (a) a network server 176 operable to
receive, by means of a packet switched network, a request from a second
user for graphical information associated with the first user; and (b) a
resource manager 184 operable (i) to provide the second user with the
graphical information, wherein the graphical information comprises one or
more fields for receiving an inputted text message for the first user and
a plurality of communication options for transmission of the inputted
text message to the first user, the plurality of communication options
being a plurality of an email, a facsimile, a voice mail, an instant
message, a pager, and a telephone call and (ii), when the second user
selects one or more of the plurality of communication options, provide
the text message to the first user by means of the selected one or more
communication options.