A method and system for creating automated voice response menus for
telecommunications services includes the creation of a task for the menu.
The menu includes a group of pre-recorded messages assembled in manner to
complete the task. The menu retrieves certain required inputs and certain
optional inputs from a subscriber of the telecommunications service. The
menu does not permit the user to provide other inputs or to select other
menus. Instead, the menu uses straight-line processing to direct the user
towards task completion. Once the task is complete, the user is
immediately exited from the system.