This invention relates generally to systems and methods for delivering
products-on-demand to individuals and, more particularly, to delivery via
vending machines. In accordance with a preferred embodiment, the method
of the instant invention is initiated when a customer makes an initial
product selection. Based the customer's product choice, a determination
is made as to whether or not that product qualifies for an alternate
product offer. If it does not so qualify, the customer's original
selection will be dispensed and the transaction ends. On the other hand,
if the product does so qualify, the customer will be presented with an
offer message that suggests that he or she should try an alternative
product. Typically, the product that is offered as an alternative will be
the one whose sale is most beneficial to the vending machine operator,
e.g., the one yielding the greatest profit. If the customer accepts the
alternate offer, the alternate product will be dispensed. However, if the
customer declines the alternate product offer, the originally requested
item will be vended. The particular circumstances under which an
alternate product offer is presented to the customer are quantified by
representing them as a collection of rules, the evaluation of which
depends preferably on previously collected sales data.