The present invention provides a method and apparatus for specifying and
obtaining services through audio commands, resulting in a live
conversation between a user and a selected service provider using an
audio-transmission medium (the telephone). A service seeker locates a
service provider by entering a keypad code corresponding to a field of
service or by speaking the name of a profession, which is recognized by
the system. The seeker can then specify, via voice or keypad entry, a
price range, quality rating, language, and keyword descriptors of the
service provider, such as a service provider code number. In response,
the system offers currently available service providers. Once an
available service provider is selected, the system connects the service
seeker with the service provider for a live conversation. The system
bills the seeker for the time spent conversing with the service provider
and compensates the service provider accordingly.