A system for on-site collection of evaluation data at a vehicle repair
site installation is disclosed. Generally the system includes a mobile
computing tool wirelessly connected to a database, a workflow operations
guiding module that runs on the mobile computing tool, an evaluation
module, a comparison module, a data-mining module, a certification
module, a legal compliance module, and a repair procedure compliance
module. As a vehicle is repaired, the workflow operations guiding module
prompts a coach with questions. The evaluation module performs a
quantitative analysis of the answers provided by the coach and the
comparison module compares the result of the quantitative analysis
against aggregated or averaged information. The certification module
compares information from the comparison module against predetermined
certification criteria and the data mining module identifies
correlations, trends or patterns in collected data by the system.