Methods and systems for providing an improved communications channel for
telephone conference initiation and management are provided. Messages for
initiating and managing a telephone conference are exchanged between a
client computer and a gateway computer utilizing XML formatted messages
transmitted over an instant messaging compatible protocol. The gateway
computer converts the messages to web services requests and communicates
with telephone conference network hardware utilizing the web
services-based request. Status indicators from the telephone conference
equipment is converted from web services requests to XML by the gateway
and transmitted back to the client computer via the instant messaging
protocol.