Disclosed are systems and methods that provide centralized or nodal inmate
management and telephone call processing capabilities to controlled
environment facilities. An inmate management and call processing system
serves a plurality of facilities and includes an inmate information
database. The database is shared across the facilities and contains
inmate records that may be accessed and modified by each facility as the
inmate is transferred among those facilities. Each inmate record may
include, among other information, contact information of third parties
whom may be notified of the inmate's arrest and/or subsequent transfers
of the inmate to different facilities. The inmate management and
telephone call processing system may use third party contact information
to establish accounts used to charge calls or transactions made by an
inmate while residing at the facility. Some systems may also provide call
processing, video conferencing, e-mail, voicemail, and/or videomail
applications, and the like to the facilities.