A multi-function peripheral (100) forming part of a system (200) for automating and managing business processes is disclosed. The multi-function peripheral (100) has an input device (117) for initiating a workflow process in the system (200). The multi-function peripheral (100) also receives status notification from the system (200) during the workflow process, and provides status feedback to a user. The user may be required to make further selections in response to the status feedback.