A method for routing calls of an automatic call distributor system includes receiving a call from a caller requesting connection with an agent and providing the caller with an option to commit to a predetermined time limit for the call time. The method also includes assigning a higher priority to the call, in response to the caller committing to the predetermined time limit.

 
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> Method and system for remote call forwarding of telephone calls from an IP connection

> Method for automatically adapting levels of signals exchanged in a communication network
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