A method and system are provided for preventing data loss in a VoIP system. In particular, during a VoIP call, it is determined whether incoming ringing on a POTS line causes an unacceptable level of signal loss or errors. If so, for subsequent VoIP calls, the CO handling calls to the POTS line is instructed to either answer each call with a busy signal or automatically forward calls to the POTS line to the VoIP line or other selected telephone. Calling returns to normal upon ending of the VoIP call. In this manner, incoming ringing on the POTS line does not result in call dropping or lengthy retraining processes.