A system and related techniques monitor the operation of networked
computer services, such as Internet-based search or other services which
may link to a set of server resources, supporting databases and other
components. In current technology if a large-scale or other search
service encounters a problem in one supporting platform, the overall
response may be interrupted or hang. In embodiments for example a search
engine which attempts to access a travel, shopping, news or other
database or service in response to a user search request may suspend the
delivery of the search results, or blank the page with a 404 or other
error message, due to the. unavailability of one or two databases or
other components. The service support platform of the invention on the
other hand may monitor the computer services network and detect the
occurrence of a failure or performance lag, and temporarily detach the
faulted server or other resource from the larger network service. In
embodiments a user's Web page may be adapted to omit a panel of
information related to that suspended service or component, so that for
example an icon for a travel map or hotel reservation tool may be grayed
out or removed while still presenting the remainder of the services or
options. Users may therefore still access the majority of the Web service
they are attempting to use, without interruption or noticeable lag.