An interactive, computer network based system presents consumers with
multimedia brand information via a browser-based interface called the
GraffitiWall.RTM.. Consumers can use the GraffitiWall.RTM. to modify and
display a sponsor's brand information in any way desired, including use
of avatars. Consumer modifications are immediately communicated to the
other member consumers and the advertiser/sponsor. Consumers can rate the
GraffitiWall.RTM., or portions thereof, and email the GraffitiWall.RTM..
An archive of GraffitiWalls.TM. is maintained by the system. Consumers
participate in online focus groups, one-to-one interviews and
discussions, as well as games and promotions pertaining to the brand.
Interaction with consumers through focus groups, one-to-one interviews,
discussions, games and promotions allows the hosting company to reinforce
brand equities; speak directly to their target audience; test new and
updated products and services; and encourage participation to a brand via
purchases and signups by rewarding the participant with coupons, samples,
gift certificates, and the like. An ongoing dialogue between business and
consumer, as well as consumer-to-consumer, nurtures customer
participation, loyalty and satisfaction, and builds a community housed
within the company's brand.