A system and method for determining the quality of communications provided
by a plurality of mobile telephones is provided. In one embodiment, the
method may include receiving one or more telephone voice signals from
each mobile telephone over a time period at one or both of a voice server
or field voice quality test equipment. Concurrently with receiving
telephone voice signals from each mobile telephone, receiving one or more
reference device voice signals from a reference device substantially
co-located with the mobile telephone. The method further includes
determining the voice quality of the telephone voice signals and the
reference device voice signals concurrently received with the telephone
voice signals; determining one or more telephone statistical parameters
based on the voice quality of the telephone voice signals; determining
one or more reference device statistical parameters based on the voice
quality of the reference device voice signals concurrently received with
the telephone voice signals; and normalizing the one or more telephone
statistical parameters of the telephone voice signals from each mobile
telephone based on the one or more reference device statistical
parameters of the reference device voice signals that were concurrently
received with the telephone voice signals. The statistical parameters may
include (1) an average the voice quality samples; (2) a standard
deviation of the voice quality samples; (3) a mean of the voice quality
samples; (4) a percentage of the voice quality samples above a threshold;
and (5) a percentage of the voice quality samples below a threshold. The
method may also include collecting radio parameter data during the test
and comparing normalized statistical parameters of telephones tested in
similar radio conditions.