A computer-implemented method is disclosed for providing a directory
assistance service. The method includes generating an indexing file that
is a representation of information associated with a collection of
listings stored in an index. The indexing file is utilized as a basis for
ranking listings in an index based on the strength of association with a
query. Based at least in part on the ranking, an output is provided and
is indicative of listings in the index that are likely correspond to the
query. At least one particular listing in the index is excluded from the
output without there ever being a comparison of features in the query
with features in the one particular listing.