A system and method is provided for personalizing and refining policies
within a general notification platform. The system includes a profile
definition and selection system that receives contextual information
relating to a user state. The profile definition and selection system
generates and/or relays a set of control parameters based at least
partially upon the contextual information, and a notification manager
selectively sends a user notification and/or communication based upon the
set of control parameters. Methods are provided for tuning the
notification platform. This may include defining one or more context
profiles, assigning values to parameters employed in one or more context
profiles, determining a current user context, determining which of the
one or more user profiles is consistent with the current user context,
and utilizing the parameter value associated with the one or more context
profiles consistent with the current user context to adjust the
notification system.