A session QoS control apparatus includes a session management database in which session management information per user terminal is stored, a user preference database in which user preference information representing the user state and QoS requirement associated with the identifier of a user communication terminal is stored, and a user communication terminal and router management database in which mapping between a user terminal and a network node to which the terminal is connected is stored. Upon receiving user session information, the apparatus analyses the user session information by referring to the session management and user preference databases and determines a QoS policy for the session between caller and callee terminals. From the user communication terminal and router management database, the apparatus retrieves a node on which the session QoS policy should be set and transmits a QoS command to the node to set the session QoS policy on the node.