An exemplary embodiment of the invention relates to a method, system, and
storage medium for providing interoperability of email and instant
messaging services. The method includes receiving a request by an email
recipient to respond to an email message using an instant message
application, retrieving an instant message address for the email sender
from storage, and associating the instant message address of the email
sender with an instant message composed by the email recipient. The
retrieval of the instant message address for the email sender is
accomplished by mapping the email sender's address with a corresponding
instant message address for the email sender. The method further includes
transmitting the instant message to the instant message address using the
message application. Other embodiments include a system and a storage
medium.