A method and system is provided for maintaining customer data in a data
store system utilizing a scalable partitioning framework. More
specifically, the data store of a customer service system is partitioned
(divided) into multiple partitions by a partitionable key of customer
data so that each partition owns a subset of the customer data. By
maintaining several partitions that store a subset of the customer data
exclusive to each other, blackout or brownout problems can be local to
one partition and, thus, the availability for the entire system will be
increased. Moreover, a set of partitionable keys, a minimal unit to be
moved between partitions, is grouped and associated with a partition. By
eliminating direct dependencies between the partitions and the
partitionable keys, the system can have great flexibility with regard to
migrating customer data between partitions and adding a new partition.