Methods for entering hosts and participants into new or existing
conference calls. The method can include receiving a call from a given
caller at a VRU. The caller may be either a conference host or
participant. The VRU obtains a conference code from the caller and
forwards it to a proxy server, along with a request to the proxy server
to enter the given caller into a conference call. The proxy server
determines that the request from the VRU relates to conferencing
services, and forwards the request from the VRU to a conference
management system (CMS). The CMS determines whether the given caller is a
conference host or a participant, and determines whether a participant
has called in before the given caller and has provided a conference code
that is related to the conference code entered by the given caller.
Depending on the circumstances, the CMS can request either that a new
conference be created relating to the conference code as entered by the
given caller, or that the caller be entered into an existing conference.
If a new conference is being created, it is assigned to one of a
plurality of mixers, and a unique identifier is generated for the new
conference and provided to the mixer and the VRU. A mixer identifier that
uniquely identifies the mixer hosting the conference is provided to the
VRU. A data store is loaded with the conference code, the unique
identifier for the new conference, and the mixer identifier, and the VRU
and the mixer are placed in audio communication to place the caller in
the conference.