A method and system for allowing a calling party to save information
obtained from an information retrieval system. The caller may select
options to save the information to a memory location, e.g., the caller's
own network-based voice mail system or a temporary voice mailbox provided
for the caller by the information provider, from which the caller can
subsequently retrieve and review the information. The information may be
saved to an Internet-based website from which the caller may subsequently
retrieve the information. The information may be forwarded to a separate
telephone directory number for receipt by a third person or for storing
on a remote voice mail system. Additionally, the information may be
electronically mailed to the caller's electronic mail address for
subsequent retrieval. Discussions with a live attendant may be recorded
and stored, as audio files or as converted to text, for access by or
delivery to the caller.