To terminate startup of an application on an ASP side irrespective of checking on a user side whether or not the application is in the middle of processing. A monitoring device includes means monitoring an operating status of an information processing device for providing a service by starting up an information processing program to a user terminal specified by user identifying information, means judging whether or not the operating status of the information processing device meets a predetermined condition, means terminating the startup of the information processing program if the operating status meets the predetermined condition, and means notifying the user terminal of the termination of the startup of the information processing program.