An IP based voice/video communication system and call pickup/forwarding method and a program storage device, readable by a machine, tangibly embodying a program of instructions executable by the machine to perform the call pickup/forwarding method enables a subscriber can have voice/video communication irrespective of time or place by forwarding voice/video calls between voice/video communication terminals such as a TV, PDA and home pad, or by picking up a incoming call at a nearby terminal if it is difficult for the subscriber to answer the call at the originally called terminal from his/her location.