Messages from a network are processed so that each received message is received in one of a plurality of message formats, the content of each message is determined, and a network destination to which the message will be directed is selected, based on the determined message content. The message can be transformed to encompass a variety of format changes. Once content of the message is determined, if image data is detected in the message, then image analysis on the image data can be performed to detect message content that is used in selecting a destination. It can be determined if the message has been received for greater than a predetermined time limit without being directed to a selected destination and, if so, a notification action can be performed if the predetermined time limit has been exceeded.