Embodiments of the present invention provide systems and methods for recording media communication. An exemplary method comprises the steps of: receiving an incoming call from a calling phone; routing the incoming call to a called phone in a contact center; transmitting voice communications associated with the incoming call via the calling phone through a conference bridge; duplicating the voice communications via the conference bridge; transmitting the duplicated voice communications via the conference bridge; and recording the duplicated voice communications.

 
Web www.patentalert.com

< Agent detector, with optional agent recognition and log-in capabilities, and optional portable call history storage

> Echo canceler circuit and method

> System and method for adaptive reduced-rank parameter estimation using an adaptive decimation and interpolation scheme

~ 00587