An interactive, computer network based system presents consumers with
multimedia brand information via a browser-based interface called the
GraffitiWall.TM.. Consumers can use the GraffitiWall.TM. to modify and
display a sponsor's brand information in any way desired. Consumer
modifications are immediately communicated to the other member consumers
and the advertiser/sponsor. Consumers can rate the GraffitiWall.TM., or
portions thereof, and email the GraffitiWall.TM.. An archive of
GraffitiWalls.TM. is maintained by the system. Consumers participate in
online focus groups, one-to-one interviews and discussions, as well as
games and promotions pertaining to the brand. Interaction with consumers
through focus groups, one-to-one interviews, discussions, games and
promotions allows the hosting company to reinforce brand equities; speak
directly to their target audience; test new and updated products and
services; and encourage participation to a brand via purchases and
signups by rewarding the participant with coupons, samples, gift
certificates, and the like. An ongoing dialogue between business and
consumer, as well as consumer-to-consumer, nurtures customer
participation, loyalty and satisfaction, and builds a community housed
within the company's brand.